Shipping policy

DISPATCH:

Dispatch time refers to the time it will take for us to prepare and handover your item to the carrier. It does not include the time it will take a parcel to reach its destination once it has left our premises.

Orders will be dispatched within 5 working days, but we aim to do it sooner. 

Our warehouse hours are Monday - Friday, 11am - 5pm. Orders cannot be processed outside of these times.

SHIPPING:

Shipping costs are not included in the listing price and will be calculated at checkout, based on average product weight and delivery address. We cannot calculate shipping based on the exact weight of your order.

UK orders will be sent via Royal Mail Tracked 48 service.

International orders will be sent via an international carrier such as UPS, FedEx or Parcelforce. The carrier will be selected by us based on availability and suitability of cost and transport time.

Your tracking details will be sent to you via automated email from the website once your order has been dispatched.

Please note, some countries may impose customs or import taxes on your order. The buyer is responsible for any customs and import charges that may apply. To Be Worn Again Ltd. has no control over these charges and cannot advise what the cost might be – we recommend you contact your local customs office for current information before you place an order.

To Be Worn Again Ltd. is not responsible for any shipping delays due to customs or any other reason, nor are we responsible for how long the parcel takes to reach you once it has been dispatched.